Technology shouldn’t replace human connection - it should amplify it. As nonprofits face shrinking budgets, growing community needs, and rising donor expectations, the future of sustainable giving depends on pairing empathy with smart technology. The most forward-thinking organizations aren’t just adopting tools, they’re designing human-centered systems that make generosity simple, transparent, and participatory.
This session explores how technology can be designed to enhance, not replace, relationships, featuring insights from Max Friedman, CEO of Givebutter, and Dr. Sanjay Bindra, Co-Founder & President of the GOSUMEC Foundation USA. Together, they’ll examine how small and mid-sized organizations are using technology, from virtual events and donor management systems to automation, personalization, and data-driven insights, to deliver seamless donor experiences and engage communities
The discussion will highlight practical ways to use technology to strengthen relationships, improve efficiency, and expand impact without increasing overhead. Attendees will gain a clear framework for approaching technology as a strategic enabler of transparency, adaptability, and long-term mission growth.
Learning Objectives:
Learn how tech-enabled tools help nonprofits build belonging and donor trust.
Discover how automation and integration streamline operations and enhance recurring giving.
See how The GIVE Study models sustainable growth by combining behavioral design with human-centered technology.