Lead Strategist, AI & Innovation Interactive Strategies
Nonprofits are shipping practical AI into their websites today—not just chatbots. In this session, Interactive Strategies will show how we’re implementing three mission-forward capabilities for several national nonprofits: (1) natural-language site search grounded in organizational documentation to deliver trustworthy answers; (2) AI-powered translation that broadens access without breaking workflows; and (3) an agentic rapid-help tool for a poison control organization that lets users look up substances, understand effects, and reach care fast.
We’ll cover architecture, privacy and safety, editorial governance, and measurement. Expect candid before/after examples, what we’d do differently, and lightweight checklists you can take back to your team.
Format: 30-minute case study + 15-minute guided demos + 10-minute Q&A.
Who should attend: digital product leaders, web/UX teams, content and translation managers, accessibility leads, and data/privacy stakeholders at nonprofits of any size.
Learning Objectives:
Map where AI fits on your site: search, translation, and task-specific tools.
Choose an approach and set privacy, logging, and review guardrails.
Measure impact: task completion, search deflection, accessibility reach, and conversions.
